Leslies Pool Supplies - Very poor service

7 of 34 Leslies Pool Supplies reviews

I hired Leslie pool to come show me how to use the pool system in a recently purchased home.The man came and spent all of 15 minutes showing me basically nothing about the system for a cost of $120.

Within a few months the pump burned up. I had them come fix that. Another $250 and no mention of cleaning the filter.. The water to this day is still very cloudy.

I went on line and found out for myself the filter needs periodic cleaning. I was told to only backwash the filter to clean it. See attached pic and you can see why I have had problems. The algae was so thick that it took me over an hour to clean it.

As a business owner myself I realize you cannot blame an entire company over the poor work of 1 employee.

Although they are still accountable for all of their employees.I will not use this company again.

This review is a subjective opinion of a user.
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Customer service
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Advertised vs Delivered
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Reason of review:
Poor customer service
Product or service
Review category
Shopping
review #916687

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