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2.4 Based on 27 reviews
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Had the best summer I had in years because of the assistant manager knowing his stuff

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If your need chlorine jugs don't waste your money they will sell you water with some chlorine in it. The store that I'm referring to is the one in Fort Myers on u.s. 41.

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I had a pump with a two year warranty. The pump on the motor was completely corroded due to a bad seal. Leslie's performed the install and provided the pump but will not honor the warranty due to neglect on my part. I didn't realize I would have to hold that responsibility with them for the warranty to be honored. I evidently received a bad product and the service has been worse. They might sell products cheaper but while they swindle... Read more

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Harlingen TX Leslies store the manager is a sicko *** and the products sold at that store are a few dollars more than other stores

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Bought a spa from Burnell on Thursday. He was great staying later to help us but in the end he had to wait for someone in corporate to put the sale on our Leslies credit card. Said he would call the next day before I left for work to finalize but he never called. I called in the afternoon and they said he left for the day. An associate said he would call Saturday. Come Saturday no call so I called him at noon and he was there and I talked with... Read more

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It took a week and $100 to get someone out to look at my pool and tell me what was wrong with it when I already knew what it was. They did not fix it they just gave me an quote and left. When I tried to schedule to have it fixed it was going to be another week and another $100 before they even started on the problem and of course someone has to be home for a half day each time. I will also point out that the guy was not very sharpe either. He... Read more

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Can't believe this place is in business and John who just got back from being out for a week has no clue on what is going on in the store but when asked to contact the guy Dave to see were we are, our pool cleaner is in many pieces and Dave can't fix it until Saturday. Well that will be too late for the pool is being closed before then. They have had this item since September 22nd. WTF? I had to purchase the parts myself on Amazon after 2... Read more

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I had my Dolphin re-wired due to the cord being so twisted. When I tried to use it I found that the cord Leslie's installed was not the same as the one that had been on the unit. I have been making and receiving phone calls since July 18, 2016. Have been through two managers at the Independence, MO store. Current manager is "doing everything she can" to get this problem resolved. Will probably take another three months to get the Dolphin... Read more

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Made an appointment, called them early in the morning, and was assured that the tech will come in between 8-12. No show at 11, no show at 12. Called again, they said the tech will get in touch with me. Nothing happened, called them again, was told to wait. They know nothing about the tech, they don't even know where the tech is and what he is doing. Have to complain. This time, a new lady went to check it out, and finally found that the tech... Read more

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I hired Leslie pool to come show me how to use the pool system in a recently purchased home. The man came and spent all of 15 minutes showing me basically nothing about the system for a cost of $120. Within a few months the pump burned up. I had them come fix that. Another $250 and no mention of cleaning the filter.. The water to this day is still very cloudy. I went on line and found out for myself the filter needs periodic cleaning. I was told... Read more

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