Leslies Pool Supplies Complaints and Reviews

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  • Jun 19
  • Products
  • Acworth, Georgia
  • Above Ground Pool Lights
  • 13
  • REVIEW RATING 4/5

I came in looking for a pool light for above ground pool was given a chlorine dispencer that light up but didn't realize until I got home so went back next day to return was given a choice back on my debit card or store credit!! Back on my debit card takes DAYS to post and why would I want store credit when associated don't know what products do!!! You got your money right away and I deserve the... Read more

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I needed a new lid for my hayward pool pump. We went to leslies first, they had what needed for $45. We went ahead and bought not realizing that they gouge customer on parts like this. My part was at minimum 80% less at multiple other retailers. Lesson learned, do not shop at leslies unless desperate. Add comment

  • May 20
  • Products
  • Reno, Nevada
  • Pool Chemicals
  • 67
  • REVIEW RATING 3/5

I went to Leslies pool supplies to get my pool ready to open. I bought some chemicals that was suggested by them. After realizing i did not need everything i had purchased, I returned to Leslies supplies to return the product and i was treated very badly "Mariano" was extremely rude and unprofessional. He threaten me with not accepiting any future returns. All this for only $77.76. He was such... Read more

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Jason Jones store manager 801 s Euclid st Anaheim ca doesn't have any management skills he have and anger issue the worst experience I have ever have as I consumer so bad it's mi local store I rather drive any were else now Add comment

We took our Dolphin in to get repaired,after getti mms g the run around for over 2 months ,we get it back and put it in pool ,ran for 1 hour and i took it out to clean bag only to realize they wire the motor wrong and it was not cleaning at all,we have used leslie for 4 years now and will never go back to them on cooper st in arlington tx again,were so pissed!the service is terrible Add comment

Manager of 2150e. Baseline rd phoenix az Store 524 his name Matt is selling discontinued paint unfortunately i bought a 5 gallón bucket of duraseal in really bad condition when i took it back he told that he cannot retur Or refound my money i dont know what to do to get my money back please contac me at 5203690273 Add comment

  • Oct 03, 2014
  • Household Services
  • La Mesa, California
  • Chemical Cleaning
  • 178
  • REVIEW RATING 5/5

I had been buying chemicals from my local supply place (mom & Pop) for several years. They would not take AMEX so one day I decided to switch to Leslies. it was closer to my house and the prices were similar but a little higher. why not! 2 purchases into the summer I started noticing I couldn't keep chlorine levels up. I had 5-6 tabs going at a time, dumping granular in 3 times a week,... Read more

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  • Jul 12, 2014
  • Installers
  • Porterville, California
  • Pool Repair
  • 100
  • REVIEW RATING 3/5

JOE FROM STORE #827 IN CALIF..SHOWED UP AND SPENT OVER 2HRS TROUBLESHOOTING CONTROLS...HE STATED HE WASN'T A TECH AND WHEN HE CALLED THE TECH WAS TOLD TO CUT WIRES TO SPA LIGHT MODULE...GEE!.CHARGED $112 FOR CALL AND TRIP AND SAID TO CALL THEM BACK OUT TO REPLACE PANEL....WE STOPPED CK AND FILED A PHONE COMPLAINT WITH KIMBERLY REF # 1747536. SHE SAID IT WAS MY HUSBANDS FAULT BECAUSE HE WAS NOT... Read more

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The *** manager Warren @ the Salem, NH location lacks any managing skills.He has no customer service.I would recomend going somewhere else! Add comment

  • Jun 14, 2014
  • Household Services
  • Orlando, Florida
  • Overpriced Pool Pump
  • 48
  • REVIEW RATING 5/5

Leslie’s service department attempted to more than double the price to buy a single speed pool pump with installation. I was quoted almost $900 and they refused to itemize it for me. I had already paid $107 for their tech to look at my pool and confirm that it needed a replacement pump. When I requested an itemization of the $900 quote, I was treated rudely and they refused to itemize it. ... Read more

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